1. The minimum age for any Enigma Experiment
attendee is 18 years old.
2. All attendees on the event must be in
good health, persons of an excessive nervous nature or anyone suffering a heart condition, or are
recently bereaved are advised not to attend, walking and climbing of stairs will be necessary as will
moving in darkness. Some locations we visit may also not be suitable for People with Disabilities . If you have any concerns please contact us on telephone
3. It is a
requirement that during the investigation all attendees bring their own torches & are to be used at
all times when walking in darkness around the locations we visit. If any injuries are sustained due to
participants walking around in the dark without the use of a torch Enigma Experiment will not be
held liable as stated in our Terms and Conditions.
4. Enigma Experiment take the safety of our
attendees very seriously therefore we will not allow pregnant woman on any of our events due to the many
restrictions at our locations.
5. IMPORTANT: In order not to disrupt our
events & for the health and safety of our attendees, employees, contractors, psychics, mediums,
clairvoyants or host Enigma Experiment will not tolerate anyone under the influence of alcohol or
drugs. If you are suspected of bringing alcohol or drugs to the event you will be asked to leave as
you have broken your agreement of our Terms and Conditions therefore no refund will be given.
6. Please note that Smoking is strictly forbidden inside
places as stated by UK law, however the Custodian or one of our Enigma Experiment staff will advise you
where the permitted smoking areas are.
7. No naked flames or other potential fire
hazards are to be used during your stay.
8. There are no sleeping facilities at any of our
locations unless stated on Enigma Experiment website or by our Enigma
Experiment Agents. You will be awake for the duration of the
investigation. Please remember this and consider that you have your journey home after the event and take
care when driving. We advise that you book overnight accommodation with late check
out. We do not accept any
responsibility for any accidents or incidents caused before or after the event.Remember Tiredness can kill.
9. One of our
frequently asked questions is can personal items be left in the base room during the investigation. You
can, however Enigma Experiment will not be liable for any loss or damage to equipment belonging to
the participants, during and after the event in any part of the
parking at the event. Please note that car parking at any of
our events is at the owners own risk & Enigma Experiment will not be liable for any loss or
11. When attending any
of the events you are strongly advised to wear sensible warm clothing and footwear. Enigma Experiment
accept no responsibility for any injury sustained due to inappropriate clothing and
12. Enigma Experiment cannot foresee any problems;
however accidents/incidents do happen. We advise you to stay with your group during your visit to the
location and all members of your team should preferably have their own third party public liability
insurance as our insurers have indicated that our public liability policies may not cover your party
during your visit to the location since it is outside our normal public access categories. You are
staying at the location at your own risk; we accept no liability for any accident or injury to
yourselves, however caused.
agreeing to these terms and conditions you further
indemnify Enigma Experiment and any of the organisers/promoters from and against all legal liability in
respect of any costs, claims, damages, demands, penalties, actions, proceedings, suits, losses or
expenses in respect of or arising out of the injury to or the death of any person, or damage to any
property arising from my participation in the activity.
14. Enigma Experiment are not responsible for the
safe custody of attendee’s property, for its loss, damage or theft.
15. In most cases all events take place, only if
Enigma Experiment cancel an event due to circumstances out of our control will you be contacted and
offered a place on another event. We are not liable for any expenses you may incur such as accommodation
bookings and travel costs.
16. Occasionally, Events or Guest Mediums may change or are cancelled or postponed by
Enigma Experiment due to weather conditions or situations out of our control. If the event is
rescheduled, we will make every effort to ensure you receive a transfer on to another available event. No
Refunds will be given.
through Enigma Experiment website or via any Enigma Experiment agents you agree that any and all services
& events are for entertainment purposes only. We make no guarantees regarding the validity, truth, or
likelihood of any and all information obtained from our employees, contractors, psychics, mediums,
Clairvoyants & host on any of our events.
Experiment personnel are all experts in their field; however, any and all statements made utilising our
personnel are the sole opinion of the individual person and do not reflect the opinions or policies,
stated or otherwise, of Enigma Experiment. No perceived predictions, opinions, information, advice or
comments made by our employees, contractors, psychics, mediums, clairvoyants or host should be
interpreted as factual or actual.
Experiment only use professional & reputable mediums.
You, the Customer, are responsible for
making your own decisions and it is understood that when our employees, contractors, psychics, mediums,
clairvoyants or host suggest something to you, It is
your own responsibility to decipher the information you may receive and make a decision based on your own
beliefs and not others around you.
20. Throughout the event
you and your party will act in a sensible manner and will not cause harm or injury to anyone else, any
animal, effect of property etc. Aggressive behaviour towards any team member and other
guests will NOT be tolerated. You will be removed from the event in any such case arising.& you would
have broken your agreement of our Terms and Conditions therefore. NO REFUND WILL BE
21. Enigma Experiment
team have on occasion witnessed and recorded paranormal activity in various locations. All stories about
the locations are not fabricated, however we cannot guarantee that paranormal activity will take place on
the night of your investigation. We do
however only book events at paranormally active locations.
indicated by a member of Enigma Experiment team you are not to work alone in any of the locations.
Permission may be given depending on the nature of the
23. All bookings made through Enigma
Experiment means that you have accepted all of ourTerms and
Conditions and they
are non-negotiable .
24. All these conditions and any contract
you have agreed to shall be subject to English Law and the exclusive jurisdiction of the Courts of
25. At any time we
theseterms and conditions& we advise that you check this
website from time to time to review the currentterms and
26. While we endeavour to ensure that this
Enigma Experiment website is normally available 24 hours a day, we will not be liable if for any
reason this website is unavailable at any time or for any period due to system failure, maintenance or
repair or for reasons beyond our control.
27. Please be respectful
and courteous of your surroundings when leaving an event, due to the time you agree to leave
quietly and quickly, respecting the privacy of any nearby
28. Enigma Experiment Gift Vouchers each have a unique voucher number which is assigned to the person
you have purchased the voucher for, therefore the voucher will not be valid if you pass it onto another
person. However should you wish to change the name of the voucher holder please contacted us by
email notifying us in writing quoting the person’s name & vouch3er
29. Due to changes in Consumer Law replacing the Fraudulent Mediums
Act 1951 we are obliged to state the following: "All events on this site are for
entertainment purposes only."
DVD’s & Ghost Hunting Equipment.
Enigma Experiment are approved members to the Amazon.co.uk Associates Programme, therefore any
products that you wish to return or if you have any queries regarding your order must be directed to
31.Please Note. Enigma Experiment use a
unique piece of energy building equipment called a "Spirit Conduction Rope",
on occasions I may feel the need to cast a protection circle to ensure that everyone is protected around
the circle. Energy levels can be quite strong at times, therefore on occasions I feel it is
necessary to do so. Before the expereiment is conducted I will give everyone the option if they
want to carry on or abstain from the "Spirit Conduction Rope" experiment to ensure that I do not offend
of unnerve any of our guests with this Pagan style
32.Please Note...We will record all coversations on the
phone or SKYPE for triaining, protection of ourselves and also for the
33. Above all we hope you have a fascinating paranormal experience.
IMPORTANT!! PLEASE READ NON REFUND POLICY
Deposits for all events are Non-refundable, however you can move your
deposit to a different event or it can be transferred over to another guest if we are
given 6 week's notice prior to the event.