The Enigma Experiment

The Enigma Experiment

 

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Terms and Conditions

 

 

1.   The minimum age for any Enigma Experiment attendee is 18 years old.

 

2.   All attendees on the event must be in good health, persons of an excessive nervous nature or anyone suffering a heart condition, or are recently bereaved are advised not to attend, walking and climbing of stairs will be necessary as will moving in darkness. Some locations we visit may also not be suitable for   People with Disabilities    If you have any concerns please contact us on telephone number 077424 38881. 

 

3.   It is a requirement that during the investigation all attendees bring their own torches & are to be used at all times when walking in darkness around the locations we visit. If any injuries are sustained due to participants walking around in the dark without the use of a torch Enigma Experiment will not be held liable as stated in our Terms and Conditions.

 

4.   Enigma Experiment take the safety of our attendees very seriously therefore we will not allow pregnant woman on any of our events due to the many restrictions at our locations.  

 

5.   IMPORTANT: In order not to disrupt our events & for the health and safety of our attendees, employees, contractors, psychics, mediums, clairvoyants or host Enigma Experiment  will not tolerate anyone under the influence of alcohol or drugs. If you are suspected of bringing alcohol or drugs to the event you will be asked to leave as you have broken your agreement of our Terms and Conditions therefore  no refund will be given.  

 

6.   Please note that  Smoking is strictly forbidden inside any   public places as stated by UK law, however the Custodian or one of our Enigma Experiment staff will advise you where the permitted smoking areas are. 

 

7.   No naked flames or other potential fire hazards are to be used during your stay. 

 

8.   There are no sleeping facilities at any of our locations unless stated on Enigma Experiment  website or by our Enigma Experiment Agents. You will be awake for the duration of the investigation. Please remember this and consider that you have your journey home after the event and take care when driving. We advise that you book overnight accommodation with late check out. We do not accept any responsibility for any accidents or incidents caused before or after the event.Remember Tiredness can kill.

 

9.   One of our frequently asked questions is can personal items be left in the base room during the investigation. You can, however Enigma Experiment  will not be liable for any loss or damage to equipment belonging to the participants, during and after the event in any part of the locations.

 

10. Car parking at the event. Please note that car parking at any of our events is at the owners  own risk & Enigma Experiment will not be liable for any loss or damage.

 

11. When attending any of the events you are strongly advised to wear sensible warm clothing and footwear. Enigma Experiment accept no responsibility for any injury sustained due to inappropriate clothing and footwear.   

12. Enigma Experiment cannot foresee any problems; however accidents/incidents do happen. We advise you to stay with your group during your visit to the location and all members of your team should preferably have their own third party public liability insurance as our insurers have indicated that our public liability policies may not cover your party during your visit to the location since it is outside our normal public access categories. You are staying at the location at your own risk; we accept no liability for any accident or injury to yourselves, however caused.

 

13. By agreeing to these terms and conditions you further indemnify Enigma Experiment and any of the organisers/promoters from and against all legal liability in respect of any costs, claims, damages, demands, penalties, actions, proceedings, suits, losses or expenses in respect of or arising out of the injury to or the death of any person, or damage to any property arising from my participation in the activity.

 

14. Enigma Experiment are not responsible for the safe custody of attendee’s property, for its loss, damage or theft.

 

15.  In most cases all events take place, only if Enigma Experiment cancel an event due to circumstances out of our control will you be contacted and offered a place on another event. We are not liable for any expenses you may incur such as accommodation bookings and travel costs.

 

16. Occasionally, Events or Guest Mediums may change or are cancelled or postponed by Enigma Experiment  due to weather conditions or situations out of our control. If the event is rescheduled, we will make every effort to ensure you receive a transfer on to another available event. No Refunds will be given. 

 

17. Booking through Enigma Experiment website or via any Enigma Experiment agents you agree that any and all services & events are for entertainment purposes only. We make no guarantees regarding the validity, truth, or likelihood of any and all information obtained from our employees, contractors, psychics, mediums, Clairvoyants & host on any of our events.

 

18. Enigma Experiment personnel are all experts in their field; however, any and all statements made utilising our personnel are the sole opinion of the individual person and do not reflect the opinions or policies, stated or otherwise, of Enigma Experiment. No perceived predictions, opinions, information, advice or comments made by our employees, contractors, psychics, mediums, clairvoyants or host should be interpreted as factual or actual.

 

19. Enigma Experiment only use professional & reputable mediums.

You, the Customer, are responsible for making your own decisions and it is understood that when our employees, contractors, psychics, mediums, clairvoyants or host suggest something to you,  It is your own responsibility to decipher the information you may receive and make a decision based on your own beliefs and not others around you.   

20. Throughout the event you and your party will act in a sensible manner and will not cause harm or injury to anyone else, any animal, effect of property etc.  Aggressive behaviour towards any team member and other guests will NOT be tolerated. You will be removed from the event in any such case arising.& you would have broken your agreement of our Terms and Conditions therefore. NO REFUND WILL BE AVAILABLE.    

21. Enigma Experiment team have on occasion witnessed and recorded paranormal activity in various locations. All stories about the locations are not fabricated, however we cannot guarantee that paranormal activity will take place on the night of your investigation.  We do however only book events at paranormally active locations.  

 

22.  Unless indicated by a member of Enigma Experiment team you are not to work alone in any of the locations. Permission may be given depending on the nature of the location. 

 

23. All bookings made through Enigma Experiment means that you have accepted all of ourTerms and Conditions and they are non-negotiable .  

 

24. All these conditions and any contract you have agreed to shall be subject to English Law and the exclusive jurisdiction of the Courts of England.

 

25. At any time we may revise theseterms and conditions& we advise that you check this website from time to time to review the currentterms and conditions

 

26. While we endeavour to ensure that this Enigma Experiment  website is normally available 24 hours a day, we will not be liable if for any reason this website is unavailable at any time or for any period due to system failure, maintenance or repair or for reasons beyond our control.     

     

27. Please be respectful and courteous of your surroundings when leaving an event, due to the time you agree to leave quietly and quickly, respecting the privacy of any nearby residents.  

28. Enigma Experiment  Gift Vouchers each have a unique voucher number which is assigned to the person you have purchased the voucher for, therefore the voucher will not be valid if you pass it onto another person. However should you wish to change the name of the voucher holder please contacted us by email     notifying us in writing quoting the person’s name & vouch3er No. 

29. Due to changes in Consumer Law replacing the Fraudulent Mediums Act 1951 we are   obliged to state the following: "All events on this site are for entertainment purposes only."  

30.Books, DVD’s & Ghost Hunting Equipment.   Enigma Experiment are approved members to the Amazon.co.uk Associates Programme, therefore any products that you wish to return or if you have any queries regarding your order must be directed to Amazon.co.uk.

31.Please Note. Enigma Experiment use a unique piece of energy building equipment called a "Spirit Conduction Rope", on occasions I may feel the need to cast a protection circle to ensure that everyone is protected around the circle.  Energy levels can be quite strong at times, therefore on occasions I feel it is necessary to do so.  Before the expereiment is conducted I will give everyone the option if they want to carry on or abstain from the "Spirit Conduction Rope" experiment to ensure that I do not offend of unnerve any of our guests with this Pagan style ritual.

32.Please Note...We will record all coversations on the phone or SKYPE for triaining, protection  of ourselves and also for the client.  

33.  Above all we hope you have a fascinating paranormal experience. 

IMPORTANT!! PLEASE READ NON REFUND POLICY

 Terms and Conditions

Deposits for all events are Non-refundable, however you can move your deposit to a different event or it can be transferred over to another guest if we are given 6 week's notice prior to the event.

If you cannot attend an event then please contact us as soon as possible, even if it is less than four weeks so that our staff know you will not be attending, thank you. 

If you cannot attend an event please contact us  

  or  call us on077424 38881 as soon as possible and let us know even if it is less than 6 weeks to the event so we know that you will be not attending.

Enigma Experiment  reserve the right to change any policies without notice.